Neo Solution

Alcohol Assessment

Alcohol Assessment

Record initial and full alcohol assessments

Long Acting Reversible Contraception

Long Acting Reversible Contraception

Record referral, screening, consent and contraception supply details

Drug Poisoning Database

Drug Poisoning Database

Capture and collate information, from multidisciplinary sources, on the circumstances of all fatal and non fatal drug poisonings.

Enhanced Services

Enhanced Services

Create any number of enhanced services for any number of pharmacies

Detailed Histories

Detailed Histories

View detailed histories for all transactions

Supervised Consumption

Supervised Consumption

Record supervised consumption transactions

Client Details

Client Details

Record and view client details

Naloxone

Naloxone

Record the supply of Naloxone

Client Diary

Client Diary

Schedule events and automatically record needle exchange and supervised consumption transactions

Reports

Reports

neo currently has over 40 standard reports

Invoice

Invoice

neo has numerous invoicing templates, payments can be generated by transaction, by returns, by pack, by retainer

  • New *Drug Poisoning Database*
  • New *Blood Testing*
  • New *Needle Exchange*
  • Supervised Consumption
  • Naloxone
  • Enhanced Services
  • Alcohol Assessments
  • Reporting
  • Long Acting Reversible Contraception
  • Harm Reduction Database Wales
  • Stock Control

Drug Poisoning Database

The neo Drug Poisoning Database (DPD) assists Harm Reduction Services in identifying the root causes of fatal and non fatal drug poisoning incidents, with the intention of reducing future incidents.
The DPD enables the service to contact all other services who may have had contact with the victim of the drug poisoning, these could be;
  • Probation
  • Police
  • Pathologists
  • Social Services
  • Other Harm Reduction Services
  • Non Statutory and Charitable organisations
  • A&E
  • Pharmacy
  • Coroners Service
  • Public Health
  • Prison
  • etc
Each service is asked to complete a confidential questionnaire on their knowledge of the drug poisoning victim.
All the responses are then collated and presented to a multidisciplinary panel, who make recommendations to services on how best to avoid such occurrences happening again.
For more information please email nic@neo360.co

Blood Testing

The Blood Testing module allows users to schedule BBV blood tests for their clients, record blood results, arrange appointment for the results to be communicated to the client, arrange onward referrals to specialist services if tests are positive.
All this can be accessed from within the need exchange module allowing users to proactively engaged with clients when collecting injecting equipment.
For more information please email nic@neo360.co

Needle Exchange Highlights

  • Users define all aspects of needle exchange functionality including equipment and client demographics
  • Completely anonymous
  • Record all items given to and returned by clients
  • Facility to retrospectively enter needle exchange transactions
  • Facility to enter aggregate needle exchange transactions
  • Comprehensive stock management and automated equipment ordering 
  • For all clients record BBV, needle and paraphernalia sharing status, demographic, referral and drug taking history
  • Needle exchange and client diaries
  • Record client progress notes
  • News and alerts
  • Comprehensive histories of every presentation and needle exchange transaction
  • Comprehensive reporting
  • Comprehensive invoicing
  • 24 hour a day 7 days a week access
For more information on Needle Exchange please email nic@neo360.co

Supervised Consumption Highlights

  • Users define all aspects of supervised consumption functionality
  • Record all supervised drugs including dose and prescriber
  • Facility to retrospectively enter supervised consumption transactions
  • Schedule pickups from prescription
  • Supervised consumption log, enter months worth of supervisions for a client in one go.
  • For all clients record BBV, needle and paraphernalia sharing status, demographic, referral and drug taking history
  • Pharmacy and client diaries
  • Record client progress notes
  • Facility to search on non medical prescribers
  • News and alerts
  • Comprehensive histories of every presentation and supervised consumption transaction
  • Comprehensive reporting
  • Comprehensive invoicing
  • 24 hour a day 7 days a week access
For more information on Supervised Consumption please email nic@neo360.co

Naloxone Highlights

  • Users define all aspects of Naloxone functionality
  • Record client contact details
  • Record referral details including, name and contact details of referrer, BBV status, opiate use, overdose history and risk behaviours
  • Create user defined Naloxone training packages
  • Record date, location of Naloxone training along with the contact details of the trainer
  • Record external Naloxone training and proof of training
  • Record client consent
  • Record Naloxone supply details including date of supply, the Naloxone kit supplied, Naloxone batch numbers and expiry dates, prescriber, reasons for resupply, where, when and to whom the Naloxone was administered
  • Automated recalls for re training, Naloxone batch recalls and out of date Naloxone
  • Pharmacy and client diaries
  • Record client progress notes
  • News and alerts
  • Comprehensive histories all Naloxone activity
  • Comprehensive reporting
  • Comprehensive invoicing
  • 24 hour a day 7 days a week access
For more information on Naloxone please email nic@neo360.co

Enhanced Services Highlights

The neo enhanced services module allows the user to create and monitor any number of enhanced services, for any number of commissioners, for any number of locations. 
  • User defined commissioners with specify PO and contract numbers for accurate invoicing
  • Create any number of enhanced service protocols and embed user defined policy and procedure guidence
  • Create any number of tasks or instructions for an enhanced service
  • All tasks or instructions are linked to a commissioner
  • Each task or instruction can be gender and or age specific
  • User defined aged related warnings for any task or instruction
  • User defined fee allocated to each task or instruction
  • Create up to three levels of dependency for each task e.g. in order to provide OTC Meds the Pharmacist must first conduct and assessment and then check for any allergies
  • Comprehensive invoicing, direct to commissioners, for all enhanced services under taken
  • Comprehensive reporting on enhanced service activity
For more information on Enhanced Services please email nic@neo360.co
The neo Alcohol is a user defined module that allows the service to create bespoke or standard alcohol assessment tools.
The module allows the service to record;
  • Client demographics
  • How the service was accessed
  • initial and Full assessments
  • Brief interventions
  • Electronic referrals to specialist services
For more information please email nic@neo360.co

Reporting Highlights

Perhaps the most over looked feature of many electronic systems is reporting.

No matter how good the user facing functionality is, if you can't quickly and efficiently generate reports then there is little point in using it.  neo has been designed with management reporting as a primary requirement.  With neo you can quickly and easily produce reports for your commissioners, organisations such as the NTA, Public Health Wales, ISD and other research organisations.

Here is just a sample of our standard reports

  • Age range
  • Ethnicity
  • Gender
  • New registered users
  • Substances used
  • Reason for referral
  • BBV vaccinations
  • BBV status
  • Last BBV test
  • Source of referral
  • Onward referral recommendations
  • Number of users in structured treatment
  • Items dispensed
  • Postal district
  • Service user notes
  • Paraphernalia sharing status
  • NTA aggregated data 
All reports can be run across the entire organisation or specific locations for user defined time periods.  All reports can be exported as .CSV or XML files for import into other applications.
For more information on Reporting please email nic@neo360.co
The Long Acting Reversible Contraception (LARC) module allows services to effectively monitor and report on LARC activity.
The module allows user to record;
  • Client demographic details
  • Referral information
  • Screening details such as STD infections and pregnancies
  • Consent statements
  • The supply of the LARC option
The module also has a suite of comprehensive reports which provide detailed clinical and management information.
For more information please email nic@neo360.co
The Harm Reduction Database Wales* is just the name of neo in Wales.
Neo has a national agreement with Public Health Wales for the monitoring of;
  • Needle Exchange
  • Naloxone
  • Long Acting Reversible Contraception
  • Drug Poisonings
in all participating services across Wales.

For more information, please email nic@neo360.co

*Harm Reduction Database Wales is a Registered Trademark of neo360 Ltd.

Stock Control and E Ordering

The latest version of Neo includes complete stock management and e ordering. Neo now allows you to;
  • Maintain stock levels for every individual item or pack
  • Set maximum and minimum stock levels for any item or pack
  • Set maximum number of items or packs that can be given to a  client in any one single transaction
  • Traffic light warnings on the transaction screen highlighting items that are approaching minimum stock level
  • Inform you supplier automatically via email that you require new stock
  • E order new stock direct from your supplier
  • Full audit trail of all stock control transactions
For more information on Stock Control please email nic@neo360.co